PRIVACY 

PAYASYOULEARNENGLISH LIMITED (‘The Company’) is committed to protecting your privacy and maintaining the security of any personal information received from you. The Company strictly adheres to the requirements of the Data Protection Act in the UK (2018) and General Data Protection Regulation (GDPR) in the EU. The purpose of this statement is to explain to you what personal information The Company collects and how The Company may use it.

ABOUT US

The Company Data Protection Register Number at the Information Commissioner's Office (ICO) is ZA214449.

You can contact The Company at the registered company address on this website or via The Company Email.

WHAT PERSONAL DATA WE COLLECT

You can find out more at the Information Commissioner's Office website about the lawful basis for taking and processing your data (eg, for contract or consent purposes).

Contract

• When you contact The Company via the website form you are asked for your name and Email address.
  
• The Company may also ask for other addresses, phone number(s) and financial data.
  

Consent

• During a tutorial session, The Company does not collect sensitive information about you except when you specifically knowingly provide it by your consent.
  
• Written notes about the information you disclose may be taken by the Tutor, which may include 
  

         personal details, family, lifestyle and social circumstances, education details, employment details,

         physical or mental health details, racial or ethnic origin, political, religious or other beliefs of a similar nature,

         age, gender, and sexual orientation.

• The Company will only contact you with your consent.
  

HOW WE USE YOUR DATA

Contract

The Company uses your personal information

• when you make an enquiry about The Company's services or ask for a quote,
  
• to start a contract,
  
• to arrange/book your tutorial services,
  
• for payment and billing purposes,
  
• to notify you of changes to the website,
  
• to update you about products/services.
  

Consent
The Company uses your personal information by your consent

• to carry out your tutorial services,
  
• to improve our services,
  
• to conduct research.
  

SHARING OF DATA

• The Company does not sell, rent or exchange your personal information with any third party
  for commercial reasons.
  
• The Company may share information only when required as part of a contract or by your consent with
  educators and examining bodies, current, past and prospective employers, family, associates,
  representatives of the person whose personal data we are processing, goods and service providers,
  central government (eg, for The Company accounts).
  
• In order to process credit/debit card transactions, the bank or card processing agency may require you to verify your personal details, financial details for authorisation. If you are outside the European Economic Area, information may be transferred as required in order to fulfil your contract.
  
• The Company follows strict security procedures in the storage and disclosure of information which you have given it, to prevent unauthorised access in accordance with the Data Protection legislation.
  

HOW LONG WE KEEP YOUR DATA

Your data will be stored for 10 years or for as long as you are taking tutorials with The Company, then deleted
(whichever is longest).

YOUR RIGHTS

You can find out more at the Information Commissioner's Office website about your individual statutory rights relating to any of your personal data that The Company holds. Depending on the lawful basis of data collection used, you have the rights: to be informed, of access, to rectification, to erasure, to restrict processing, to data portability, to object,
and rights in relation to automated decision making and profiling.
Basically, you can ask to check, update or delete/remove your personal details held by The Company
by contacting The Company at the registered company address on this website or via The Company Email.

WEBSITE BUILDER ANALYTICS

The Company is granted a license to use the Website Builder Analytics ('Analytics') solely on Website Builder properties. The Company may access and view reports through its website hosting company account (GoDaddy.com, LLC). The Analytics will allow The Company to track visitors' IP address, time of visit, header information and location (“Data”).  The Company will comply with all applicable laws and regulations in its use of and access to the Analytics Data and reports. GoDaddy and its wholly owned subsidiaries may retain and use, subject to the terms of the GoDaddy Privacy Policies (one and two), Data collected by the Analytics. The Company will not use the Analytics to track, collect or upload any data that personally identifies an individual (such as a name, email address or billing information), or other data which can be reasonably linked to such information.

The Company complies with the Data Protection Act in the UK (2018) and General Data Protection Regulation (GDPR) in the EU and is registered at the Information Commissioner's Office, where you can view the Company's Entry Details.

         
If you have any questions about this privacy policy please contact The Company  at the registered company address on this website or via The Company Email.

WEBSITE COOKIES STATEMENT

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Privacy statement updated January, 2024

PayAsYouLearnEnglish Limited
8 Hudson Way, Norwich, Norfolk, United Kingdom, NR5 9NJ